craft / faq
Questions, answered
The stuff people ask before signing up, and the stuff people ask after their first mosaic. Can't find your question? support@qrdynamic.xyz.
Getting started
What is QrdyCraft?+
QrdyCraft is a printable craft tool for families. Type a keyword or upload a photo → we turn it into a paint-by-number sticker kit your kid sticks together at home. Read the full walkthrough on how to use QrdyCraft.
Do I need a special account?+
You sign in with your QrdyAI account — the same one that works across the other Qrdy tools (Dynamic QR, the QRdy Canva apps, etc.). If you don't have one yet, the sign-in flow creates one in two clicks.
What ages is it for?+
Ages 4–12. Match difficulty to age: Easy (30–50 stickers, 4–6 y/o), Medium (60–100, 7–9 y/o), Hard (120–200, 10–12 y/o). The grown-up is the operator — kids do the sticking. QrdyCraft is not built as a kids' app — parents generate; children play with the printed result.
Is the first mosaic free?+
Yes. The Free plan includes unlimited photo uploads + 3 AI generations per month, with watermarked PDFs. No card needed to start.
Printing & cutting
Do I need a special printer at home?+
No. Your home A4 printer handles the numbered grid + color legend + sticker reference pages. For the actual stickers, you take
stickers-print-and-cut.pdf to any decal shop with a Roland or Mimaki print-and-cut machine — they print and kiss-cut the stickers in one pass.Where do I find a print-and-cut shop?+
Search Google Maps for "decal printing", "sticker print and cut", or "sign making" in your city. Almost every sign-maker has the machine. Typical turnaround is 5–15 minutes; typical price is $1–3 per A4 sheet on transparent PVC.
What do I ask the shop for?+
Say: “A4, transparent PVC decal, print and kiss-cut on the CutContour spot color. One sheet.” That's all they need. Our file already carries the standard
CutContour spot color (Roland convention since 2000) — the shop's RIP software automatically finds the cut path.Why two PDFs in the ZIP?+
mosaic-preview.pdf (5 pages) is for you and your kid at home — cover, finished art, numbered grid, sticker sheet, color legend. Print it on a regular A4 printer. stickers-print-and-cut.pdf (1 page) is the production file for the print shop — has the CutContour spot color, 1 mm bleed, ready for kiss-cut. Do not print this one at home — it has invisible markup the shop needs.Can I print on regular sticker paper instead of PVC?+
Yes, but it's a compromise. Sticker paper is cheaper but tears easily and isn't waterproof — fine for a one-time indoor display. Transparent PVC decal lasts years on a fridge or window. The print-and-cut file works on either material.
What if my shop has never heard of CutContour?+
Almost any shop with a Roland VersaSTUDIO, Mimaki CJV, or Graphtec cutter recognizes it natively — it's been the industry standard for over two decades. If your local shop uses a different RIP, ask them to look for the spot color named exactly
CutContour in the Separations panel of their software.Can QrdyCraft print and ship me the stickers directly?+
Not yet. Direct print-and-ship is on our V2 roadmap. For now, the local-print-shop route lets us keep prices fair and avoid international shipping complications.
Plans & billing
What does Pro include?+
Unlimited AI creations, no watermarks on any download, unlimited saved creations, priority generation, and early access to upcoming games (Low Poly, Stained Glass). See pricing for the full comparison.
Can I cancel anytime?+
Yes, anytime. There's no commitment. You keep Pro access until the end of the current billing period — we don't cut off mid-month. After the period ends you drop to Free (watermarks come back, anything beyond the 5 most recent creations gets archived).
What happens to my creations if I downgrade?+
Nothing is deleted. Creations beyond the 5 most recent are soft-archived — you can't see them in My Creations, but they're held safely in our database. Upgrade again any time and they're instantly restored.
How do refunds work?+
Within 7 days of your first purchase, ask for a refund — no questions. Email support@qrdynamic.xyz with your order details. After 7 days we handle case-by-case.
Who processes the payment?+
Lemon Squeezy, as Merchant of Record. They handle the card data, VAT, sales tax, and the customer billing portal. We never see or store your payment card — QrdyCraft only receives your subscription status and renewal date.
Can I use the mosaics commercially?+
Not on Free or Pro — both are licensed for personal & family use only. A commercial license (sell printed mosaics, use in a paid workshop, etc.) will arrive as a separate Creator tier — drop us a line if this is what you need and we'll prioritize it.
Privacy & content safety
What happens to photos I upload?+
We trace the outline, then discard the original photo. Only the shape outline (a tiny SVG path) plus the metadata needed to re-render your mosaic gets stored. Uploaded creations also never appear in the public gallery — even on Pro, even by accident — because the silhouette could resemble a real person. Full detail in the Privacy Policy.
Does my creation show up in the public gallery?+
No. Everything you create is private to your account — keyword creations and photo uploads alike. The public gallery is a set of free templates curated by the QrdyCraft team; you can clone any of them into your own studio with the “Use this template” button.
How do you handle inappropriate keywords?+
Every keyword runs through a safety filter before reaching the image model. Copyrighted IP (Disney, Pokémon, anime characters, real celebrities) gets silently rewritten to a generic equivalent. Sexually suggestive, violent, or hateful prompts get rewritten to safe alternatives. The filter doesn't block you — it just steers toward something family-appropriate.
Do you track my browsing or sell my data?+
No third-party analytics, no marketing pixels, no ad networks. We use a single first-party cookie (
craft_token) to keep you signed in. See Cookies for details.Is the printed sticker material safe for kids?+
That depends on what your print shop uses. The default we recommend (transparent PVC decal) is the same material used for laptop stickers and toy decals — safe for children to handle and stick. Avoid stickers under 5×5 mm for kids under 3 (small parts hazard).
Account & data
How do I sign out?+
Click your avatar in the header → Sign out. That rotates your session token on the server, so any other device using the same login is also signed out.
How do I delete my account?+
Email support@qrdynamic.xyz from the address on your account. We delete your user record, all your creation outlines, and your usage counters. Allow up to 7 days for the deletion to propagate through backups.
Where is my data stored?+
User accounts, creation outlines, and usage counters live on our managed MongoDB cluster (DigitalOcean, NYC3 region). We don't store the rendered PDFs or any uploaded photos — see Privacy Policy for the full data map.
Troubleshooting
The PDF download shows a ZIP — is that right?+
Yes. Every download is a ZIP archive containing the two PDFs (preview + print-and-cut). Save the
.zip file, unzip it, and open the PDFs inside.My mosaic has too many tiny pieces — what happened?+
Some silhouettes (faces, busy photos) tessellate into many small pieces. Try a simpler keyword (e.g. "dragon" instead of "dragon in a forest"), or drop difficulty from Hard to Medium. The renderer auto-protects pieces below ~25 mm² so they don't make it into the sticker sheet at all.
The keyword I typed got rewritten — why?+
Our safety filter quietly rewrites prompts that match copyrighted IP, are sexually suggestive, violent, or hateful. If your prompt isn't in those categories and still got changed, email us — we treat over-blocking as a bug.
Generation failed — what now?+
Hit retry. The AI image step has a fallback model, so a transient failure usually clears on the next attempt. If it keeps failing for one keyword, try slightly different wording (e.g. "an orange fox" instead of "fox"). Persistent failures: email support@qrdynamic.xyz.
Still curious?
Try a mosaic — the first one is free, no card needed.